I haven't opened it in some time and can't remember in which direction … From hunters and military members, to competition shooters and general firearm enthusiasts, we welcome anyone who values and respects the way of the firearm. Mistakes during code entry can be deleted by pressing “**”, and any pauses exceeding ten seconds will cause the lock to reset. Got a pic? Because we are factory trained and experienced, we can afford to do it at a reasonable price. The included batteries are located in a plastic bag with this manual. The safe will open eventually with no damage for free. There are many different types of locks that have been made over the years so other brands, older safes or "Economy" or "High Security" safes, may use a different method. I too would contact the manufacturer and see what they recommend. Live and learn. To open the lock, enter your code and press pound. All Rights Reserved. Combination Does NOT Open the Safe Insert a 9 volt battery into slot. If it has a good warranty they might foot the bill or even send someone out to fix it. Enter 5 digit code, and turn handle to open. Sometimes a safe won’t open, and it is not going to open without being taken apart. Best of luck! Austin, TX 78734 Touch center of electronic lock to wake up keypad. If you can't wait and need your safe opened immediately, you can call a local, certified locksmith or safe technician, who will be able to get your safe open for you, after you prove safe ownership. 14213 Running Deer Trl Newer users of security safes and digital locks are the ones most prone to the problem of delayed handle turn. but now those holes are there (even though they are covered up). What manufacturer lock is it? Another possible reason your safe won’t open is your code has been deactivated. One of the most common fears is that of no longer being able to open the safe once the batteries are flat.. Also in this case, the difference depends on the quality of the product. Any use of this content without express written consent is prohibited. Once the safe is opened, the batteries can be inserted. Some electronic digital safes require you to input a special character like "#" before and after your code. It has a digital keypad, not a dial lock.
My questions are:
- Can a typical locksmith usually open the safe?
- Assuming the lock is broken, is that something that can be relatively easily and inexpensively replaced?
Any other info is appreciated. Simply replace the batteries. Our HM government approved safe engineers are also able to assist with opening locked safes, for example in a scenario where keys have been lost or the door won’t release, with our safe opening services.Call us to arrange a safe specialist to assess your needs, and get your safe open at the first available opportunity. These ways of getting in when a safe won’t open, compromise the safe far too much to continue using it after the device is opened. [/callout] The man then demonstrates putting an incorrect code in to show it won’t open. Safe Emergency Services. www.FortressLockAndSecurity.com, ©2019 Fortress Lock, Safe, & Security, LLC TX DPS License# B16938, 16 Channel Platinum Hi Res Camera Package, Austin Security Camera Installation | CCTV Video Surveillance, Dripping Springs CCTV Installation Service, Stack On Gun Safe Won’t Open | Repair | Austin, TX, Browning Gun Safe Won’t Open | Repair | Austin, TX, Liberty Gun Safe Won’t Open | Repair | Austin, TX, Safe Cracking Methods | Opening a Safe Without a Combination. I always thought that the reason to register was to document the purchase date for the warranty period. Whether you’ve lost the combination, or the lock has malfunctioned, we can open and repair most Sentry safes. Sentry, the most well known safe manufacturer in the world, has produced some of the most economical and widely available home and office security safes. If you're having trouble getting your safe open, here are some things you can try before calling to have it drilled open. Call the safe manufacturer and see what they advise you to do. Start there. It will cost even more to replace the lock. I know very little about safe technology, but the drilled holes concern me. I've never had a problem with it until tonight. We employ methods of opening such as manipulation and scoping that do not harm the lock mechanism and leave the safe in good working order. Hi have a Sentry Safe, Fire Safe about 4-5 yrs old and am unable to open. Reviewed in the United States on October 22, 2018. Accessing a dead safe can be done with a Honeywell safe key, remembering to reset the safe … The safe should either beep, have a LED turn green, or display "OPEN" if you have correctly entered the code. IIRC a guy had the similar problem with a Ft Knox safe. For safety, it must be in a safe and secured place, where children won’t have access to and thieves won’t get a sight of. Peace of mind is one thing and security is another. The # XXXXX XXXXX*, the key has the number 2031 on it. I do this every single time I close it.
However, this time, I thought I heard a "clank", and the safe will now not open. Electronic safes are technologically advanced products and, therefore, complex.It is therefore only natural that doubts can arise about what could happen in the case of an unexpected event. If you're ready to pay, hire a locksmith. Open the silicone cap found on the side of the electronic lock. 11 years ago If you could open it without the combo, it wouldn't be much of a safe, would it? Fortress Lock, Safe, & Security, LLC 14213 Running Deer Trl Austin, TX 78734 Local: 512-800-3030 Toll Free: 866-945-6257 Fax: 877-955-6257 info@FortressLockAndSecurity.com www.FortressLockAndSecurity.com Title: FORTRESS 24SKU1255029 manual 20170704 Created Date: 7/28/2017 7:36:19 PM The Heritage safe company created the Fortress brand over 20 years ago and their concept was to produce a more affordable alternative to their higher-end safes. 1.0 out of 5 stars Won't open with out the key lock. Unfortunately, this problem is all too common. , don't hit the safe w/anything. Before all is said and done this $800.00 safe will cost me just a few hundred shy of $2000.00. As with any electronic device, wiring can get disconnected and/or damaged. This was a concern until I discovered the door would "bind" when allowed to be pushed to one far side of the hinge pin or the other. AR15.Com reserves the right to overwrite or replace any affiliate, commercial, or monetizable links, posted by users, with our own. Because they are so common, we get a great deal of phone calls from customers that cannot open their Sentry safe. Generally, the lock will have enough juice to make noise, but not enough to unlock the safe. The front door will work its way to one side or the other, then become difficult to open. Call : 079-109-9331; info@alpha-energy.co.za; Home; About Us; Products. Can you see the holes that were made, do you still trust the safe to work, and trust no one will drill those holes out again? If you're successful, the deadbolts will recede into the safe's door and you'll be able to open it up. However, he quickly proves that would-be thieves don’t need to know the real code in order to break in. So, I've had this safe for about five years. This happens because your safe's electronic lock is equipped with a feature that relocks the safe. AR15.COM is the world’s largest firearm community and is a gathering place for firearm enthusiasts of all types. Definately contact the manuf. The registration information will help us serve you better and provide product and service information, alert you to new products and to better serve you in the future. Some of the phone calls are due to the customer losing their combination, but many times the customer has the combination, but the safe is malfunctioning. Also next time put the receipt in the safe, I bet you wont loose it there. Toll Free: 866-945-6257 The Heritage Safe Company. Get the wireless home security system that let's you take control of your safety, in your home, apartment, or business, Fortress Security Store is one stop solution for alarm system. Contact Us, Fortress Lock, Safe, & Security, LLC Initial findings was the key and combination would work without problem however, the door would not budge. 1. The electronic key pad won't disengage the lock anymore. It's going to cost me $550.00 to get my safe open by a locksmith from a city near me. If this happens to you, simply punch in your code again and turn the safe handle to open the safe. It would seem to me that this would make it easier for a less-than-honest safe cracker to get in there. The problem was the relocker. He said this was a fairly common failure point on these safes. On the other hand, there are many “fly-by-night” locksmith services that will charge you a $15 service call and several hundreds of dollars to open your safe with a hammer and a grinder, leaving your valuables destroyed and your safe inoperable. Disconnected and/or Damaged Wiring. If you are trying to open a New England Safe with a dial combination, It is probably a Group 2 or Group II type lock. I don't think I would bash on anything until I knew what was going on. Copyright © 1996-2021 AR15.COM LLC. It sounds as if you might have a problem with a clutch between the handle and the linkage. They advertise lifetime warranty but you must mail in the card in 15 days. [callout font_size=”24px” style=”dark”]Call us now at 512-800-3030! Fortress Lock, Safe, & Security, LLC 14213 Running Deer Trl Austin, TX 78734 Local: 512-800-3030 Toll Free: 866-945-6257 Fax: 877-955-6257 info@FortressLockAndSecurity.com www.FortressLockAndSecurity.com I'm a little surprized that they are faulting you for not registering the safe. If you do not, it will relock after a few seconds. The solution is to find the mid-point in the play of the handle and enter the combination, your gun safe, jewelry safe or home safe should open. This would, of course, be a more costly way to … I didnt think those safes were that easy to break into. The E-Lock on the Sports Afield Standard, Basic and Standard Gloss Series safes You would think that there is a serial number they could use to determine the safe manufacturing date. We at Fortress Lock, Safe, & Security are proud to announce that we are now offering affordable pricing for opening Sentry Safes . LG Mono X Plus; Sky Energy Solutions; Sirius Supercapacitors Prevents it from happening again and in reality, the relocker isn't going to do shit when somebody is cutting through the side. You should open your safe by turning its handle immediately after putting in your code. Editor is giving me a hard time, so please be patient with the above format. This should not be used as a primary means of gaining entry into safe. When the combination is entered, it sounds like the battery/mechanical sound is still there, but the handle will not turn. The only thing more frustrating then being locked out of your own safe is having to pay 5 times the cost of the safe to get back into it. Fax: 585-381-2940. Fax: 877-955-6257 Does the handle turn at all? When I bought my Sturdy Safe, the owner spent an hour or so educating me, and he said a lot of companies put a clutch in between the handle and the linkage to avoid someone forcing the likage open by bashing on the handle. Buy, Sell, and Trade your Firearms and Gear. A combination safe is a great way to keep other people away from valuables – but an improperly maintained safe is a great way to keep yourself away as well. We bought a new Fortress safe rather than move our old Cannon. This information is for use by Fortress and Heritage safe as part of our normal business practices only, we do not sell our customer information. After I close it, I give it a slight tug to make sure it is in fact closed and locked. And best of all, most Sentry safes can be opened without any damage to the safe. Have someone else try their code to see if theirs works. The locksmith had to get the drill locations from the safe mfgr. Some safes may just have external electrodes that you can use with a battery to open the safe giving you access to an internal battery case. Any thief who wants into a RSC safe quickly isn't going to worry about the door or lock mechanism sine they won't be going through the door. Step 1. Subscribe to our monthly Newsletter to receive firearm news, product discounts from your favorite Industry Partners, and more. If bolt pressure is too tight safe may not open consistently. Enter your code on the keypad located on the front of the safe. Depending on how long it takes per try, it might take months, but it is time you have. Firearm Discussion and Resources from AR-15, AK-47, Handguns and more! Don't you usually have to get a manufacturer's approval before any warranteed work is done? Glad to hear it worked out for you and they didn't have to destroy the thing. In terms of Fortress safes, however, certain factors should be considered. The locksmith cautioned me against jiggling the handle to make sure the safe was locked, as this would eventually put enough strain on the electronically operated (silicon or … A Honeywell combination safe is a popular choice for secure storage of important and valuable items. The first time you open your safe with a Standard E-Lock, you will need to use the override key. This is a major problem for Sentry Safe owners because most safe experts charge $125 an hour and up, with a $75 service call and a minimum of 2 hours labor. This is the easiest situation to remedy. One of the security features designed into gun safe high security locks is response time. If it has a shock sensor that fires the relocker your screwed. If you were buying a Fortress gun safe, would you get both? However, these digital safes are battery operated, which can be problematic if the batteries die. Will post pics this weekend of the plugs and my. Try dialing the combination again. Less than a month later I have to use the Key to open the safe. Another reason that the safe may need violent entry, is because the safe won’t open because it is far too broken. You're absolutely right. If attached properly, you will get 3 chirps from electronic lock. If it was me I would buy another safe. Since it sounds like a design flaw I'd just permanently disable that relocker. How bad do the filled holes look? [ARCHIVED THREAD] - Fortress Safe Won't Open. Heritage Security Products 1212 S Naper Blvd Ste 119 #163 Naperville IL 60540-7349 For billing inquires please call: 1-855-687-4374 ext 730 Consumer Service number: 0. orksecurity. info@FortressLockAndSecurity.com When open check for out of place interior shelves or stored items that may be too large for the shelves and adjust so the door closes without excess pressure. Remove the keypad and inspect the wires to see if they have come loose, are kinked, or cut. So if it happens again can you do the fix since you know where to drill. I was told by a safe tech from Cannon that they had some problems with the S and G key pads and I was sent another. It was set off, making the safe unable to open. Is there a difference with how far it turns with the right combo vs. the wrong one? You won't be able to bounce those open, but you'll have no problem with the lower-end options. That whole warranty is bs, thats how they get you. On a correct entry, the lock will open for about six seconds; for security, the lock will then relock if the safe isn’t opened. Local: 512-800-3030 Is your battery still good? The battery holder may be hidden in some way—often behind a logo plate or a numeric keypad—and you should be good to go. Call us today at 512-800-3030 for more information. Safe is OK at best! It sounds like a problem in the linkage system, not the lock.