... 55. These Products can be found listed in the Water Fittings and Materials Directory. The following will help you determine which code 12 is your problem: If the error code 12 is due to flame failure, you should call a qualified professional. Copyright 2021, Rinnai America Corporation. to troubleshoot this error code. If you are not meeting the minimum flow rate the unit will not fire. Rinnai Error Code 11 Troubleshooting. Clean flame rod from … If you're comfortable doing some troubleshooting, you may be able to determine the problem yourself. Check that the flame rod is maintaining at least a 1 micro amp output. it has been below freezing outside for 30+hours. For some smokers going cold turkey works, but for others, they require a little help. Regular maintenance and servicing is not covered by the Rinnai warranty. If your water heater isn't working, but it doesn't throw an error code, there are a few things it could be. An error code 71 means that one of your solenoid valves has failed. Inspect the sensor wiring harness. But at bare minimum, you'll have an idea of the problem before you call for repairs. Post … Important: This error code should be taken very seriously. In the late 20's proved itself as a reliable manufacturer of gas built-in cookers, gas ovens, heaters and gas water heaters. An error code 19 indicates that there's an electrical short in one of your components. Best Immersion Water Heaters: With Buyers Guide, Everything You Need to Know About Water Heater Boosters, Suburban RV Water Heater: A Buyer’s Guide, Mobile Home Water Heater: A Buyer’s Guide, hard water, you should use a water softner, Tankless Water Heater Buyer’s Guide: What You Need to Know. Check the following before calling for service: Your tankless should continue to work when it throws an error code LC, LC0 - LC9, although some newer units may shut down to prevent damage. Call for service when your unit is showing this code. TanklessWaterHeaterExpress is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for website owners to earn advertising fees by advertising and linking to Amazon(.com, .co.uk, .ca, etc) and any other website that may be affiliated with Amazon Service LLC Associates Program. Although, if you are comfortable, you could drain down the tankless and remove and check for lime scale build-up on the thermistor. Latest News. Inspect the inside burner. This alerts the system that any codes that occur after the FF code was entered occurred upon completion of the repairs. Sign In. The issue could either be the bi-metal safety switch or the thermal fuses. 7 = 0.7 gpm, 25 = 2.5 gpm). Flushing the Heat Exchanger. If you see an error code 34, you should contact a professional to troubleshoot and make repairs. Rinnai RC80HPI Pdf User Manuals. For help locating a service person in your area call 0800 RINNAI (0800 746 624). The company Rinnai & Co was formed in 1920. It's sensors recorded the room temperature to be above 104 degrees Fahrenheit for more than 10 minutes. Share. Rinnai continuous flow hot water systems have an error code feature. Other limits, lower or higher, are available on request. Check that the air gap between the condensate drain line and the unit has been maintained. Linking Policy, Need a Professional Installer? • Flame Rod: Monitors combustion characteristics inside the combustion chamber. One example of its use is if the same error code occurs after the code FF was entered, the technician will know that the repairs made did not solve the problem. Check that the water supply to the tankless is at a flow rater of 6 gpm or higher. An error code 16 means that the tankless shutdown to protect itself from damage. Look for carbon build-up. The thermo-fuses are wrapped around the heat exchanger. Laurence repaired the job within an hour, had my water back on to the house ASAP. Specifically look for clogging. If the flow rate was below 1.3 gpm, bleed the air from the pump and system tank. Draining the Water Heater. However, the code will continue to display until the underlying cause has been resolved. If the error code displays again, you'll need to. This information can be found under the front cover in the plastic holder. Warning: Although there are a few things that you can check before calling for service, only a professional should do any repairs to the electrical or gas system. HVAC Troubleshooting tutorial for air conditioning technicians working with C&H mini split heat pump units exhibiting E5 error code. If missing contact Rinnai for proper gas pressure setting procedures. An error code 58 displays if the secondary heat exchanger has one of the two bi-metals open. If the flame fails, gas supply is stopped. If your unit is under warranty, doing the work yourself, or disassembling your unit could void your warranty. To drain line Lift until water flows 1920 - The company Rinnai & Co. was established by the founders (Hidejiro Naito and Kenkichi Hayashi). Traditionally, five rooms would require five indoor units and five outdoor units. This error code will only display on indoor tankless models. Inspect the fan housing. Look for loose, broken or damaged connections. The code will continue to display until the problem is repaired. Replace the sensor if the tank is properly draining, but you are still seeing an error code 25. Check the internal components in and around this area. 6 Maintenance. If the outside air temperature thermistor is disconnected or open, the tankless will display an error code 41 and alternate to the set point temperature. * As the world’s largest gas appliance manufacturer, Rinnai is widely regarded as the industry leader. They may need to replace the burner thermocouple and possibly even the PC board. no hot water this morning. If you have a code 51 issue, the unit will continue to operate. Every smoker know how tough it can be to quit smoking. The Rinnai Infinity range of water heaters are factory preset to a temperature of 55°C; the HD range are preset to 65°C. There may be damaged or loose wires. On the temperature controller, press the on/off button twice. All rights reserved. They'll have the training and tools to find and resolve the problem. They'll have the training and tools to find and resolve the problem. The number displayed will be your flow rate. When your unit displays an error code 73, you should call a professional for repair. If the lines are reversed, the unit will not work. Check if the tankless is producing a water flow using the temperature controller by pressing the "UP" button for 3 seconds and then the "ON/OFF" button. When this happens, try the following: If you have bypass valves installed on your tankless water heater, you may see an error code 05. Rinnai's quest to develop even safer and more convenient products includes constant study of the fundamentals of obtaining heat from gas. If the tankless operates without the sensor in place, the sensor will need to be replaced. If the condensate trap is full and doesn't drain, the condensate line becomes clogged, causing you only problems. Check that the air filter is clean and in good repair. If the tankless cycles 3-times after unplugging a component, you'll know the problem is from the unplugged component.